Last Updated: May 26, 2025

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Clauson Disability,
5306 NC HWY 55, Suite 101
Durham, NC 27713
Email: info@clausondisability.com

1. Introduction

Clauson Disability (“Clauson Disability,” “we,” “us,” or “our”) is a national advocacy organization that helps individuals navigate the Social Security Disability (SSDI/SSI) process. We are not a law firm and do not offer legal advice. This Privacy Policy explains how we collect, use, and share your information when you visit our website at https://www.clausondisability.com and use our advocacy services or contact us through the site.

2. Information Collection

  1. Information You Provide

    When you complete a contact form, request a consultation, or otherwise submit information on our website, we may collect personal details such as your name, address, phone number, and email address; your date of birth; and information about your work history, medical condition, or other relevant information needed to evaluate your potential eligibility for Social Security Disability benefits.

  2. Information Collected Automatically

    We also collect certain technical information automatically when you access or use our website. This may include your IP address, device and browser type, operating system, referral URLs, pages visited, session duration, and usage patterns. We may use cookies and other tracking technologies to analyze traffic and enhance your experience.

  3. Information Collected Through SMS/Text Messaging

    If you opt in to receive SMS/text messages from us, we may collect your mobile phone number, the contents of any messages you send to us, and details about your interaction with those messages, such as the date and time they were received or read. Messaging frequency may vary. Standard message and data rates may apply. This information is used solely for communication purposes and is not shared with third parties for marketing or promotional use.

3. How We Use Your Information

The information we collect is used for the following purposes:

  1. Case Review: To evaluate whether you may qualify for Social Security Disability or related support services.
  2. Communication: To respond to inquiries, send updates, and manage communications related to your case review.
  3. Service Coordination: To connect you with advocacy representatives or third-party professionals (such as licensed attorneys, if legal advice is needed).
  4. Site Improvement: To monitor and improve website performance, usability, and functionality.

By submitting your information, you expressly consent to our use of your information for these purposes. You also consent to be contacted via phone, SMS (including autodialed or prerecorded calls), and email, even if your number appears on a do-not-call registry. You are not required to consent to communications as a condition of receiving a free consultation.

By providing your phone number and opting in, you expressly consent to receive autodialed marketing and informational text messages, including updates, reminders, and case-related notifications. Your consent is not required as a condition of purchasing any goods or services. To opt out at any time, text STOP to 984-253-1999. For assistance, text HELP to 984-253-1999 or email us at info@clausondisability.com.

4. Information Sharing and Disclosure

We do not sell your personal information. We only share it under the following circumstances:

  1. With Internal Staff and Affiliates: For the purpose of evaluating your situation and delivering advocacy services.
  2. With Service Providers: We may engage third parties to help operate our website and services. These providers are contractually bound to protect your information.
  3. With Legal Providers (if referred): If we refer your case to a third-party law firm, your data will be shared only with your consent.
  4. When Legally Required: We may disclose your information if required by law or necessary to protect our rights or those of others.

Information collected through our short code SMS program, including mobile data, will not be shared with any third parties for marketing or promotional purposes. All affiliated entities are required to comply with this Privacy Policy and protect your information in accordance with applicable laws and regulations.

5. Your Choices and Opt-Out Options

  1. Communications: To opt out of calls, emails, or SMS/text messages, you may email info@clausondisability.com with the subject “Opt Out” or text STOP to 984-253-1999. You will receive a one-time confirmation text message. For help, text HELP to 984-253-1999 or email info@clausondisability.com. Messaging frequency may vary, and standard message and data rates may apply.
  2. Cookies: Most browsers allow you to manage cookies. Visit www.aboutcookies.org for more information.

6. De-Identified Data

We may utilize de-identified personal data to fulfill the contracted services requested by our clients. De-identified data refers to information that can no longer be traced back to a specific individual or household. Clauson Disability is committed to maintaining this data in its de-identified form to safeguard client privacy. Employees are strictly instructed not to re-identify such data or use it to associate with any individual. If third-party vendors process de-identified data on our behalf, we require them to adhere to the same confidentiality and data-handling standards. We take commercially reasonable steps to ensure the ongoing security and anonymization of such data in compliance with applicable data protection laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. By using our website, you acknowledge that we cannot guarantee the absolute security of your information. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information without parental consent, we will take steps to delete that information as soon as possible.

9. International Visitors

Our website and services are hosted in the United States and are intended for U.S. visitors. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the “Last Updated” date at the top of this policy and, if material, we may provide additional notice on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

11. Problem Resolution

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at the address or email provided above. We will make every effort to resolve your concerns promptly.

This Privacy Policy outlines how Clauson Disability collects and uses your information, ensuring that you are informed and in control of your personal data. If you have any further questions or need additional clarification, please let us know.